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Reasons
Why Owners Should Not Sell Their Own Home
1. Saving the
Commission -
The principal reason that owners make is that they can save the
commission by selling their home by themselves. Experience proves that
this usually is not the case. Buyers today are knowledgeable. They
feel, whether it is true in particular instances or not, that
a.) Owners overprice their homes and
b.) That what the owner really expects and wants to get for his home is
inflated by the amount of the commission in order to cover advertising
and other expenses required in the sale of a home.
2. Qualifying
Inexperience
- The owner, unless a former real estate salesperson, or with specially
applicable experience, has had neither the training nor experience in
qualifying buyers from all aspects, including financial ability of the
purchaser to buy a home. Thus, prospects are lost through poor
qualifying, or as in many cases, is not only lost but also much
valuable time and often expenses, with the necessity of starting all
over again.
3. Get "Lookers" -
Home owner ads bring a great many lookers who are not really qualified
to buy, wasting owner's time and perhaps losing a real prospect for
him. Brokers bring people to inspect homes who are qualified
financially to buy and who are definitely interested in the specific
type and location of home.
4. Difficulty in
Purchaser
Negotiations - Owner,
inexperienced in real estate transactions, can and frequently does
encounter difficulties in negotiations on possible concessions, price
and other matters, which might lose a qualified prospect. The broker as
the "impersonal, professional go-between"
is in a far better position to handle negotiations that will lead to a
sale.
5. Prospects Hidden
Objections
- Prospects often are reluctant to bring out and discuss objections
with the owner because of the personal element involved. They do not
want to put the owner in the position of defending his own home. Thus,
an owner can't represent himself properly with many prospects because
the owner does not know that the prospects have unrevealed objections.
6. Inexperience in
handling
Objections - Techniques for
handling objections professionally and effectively are the most
difficult of all techniques to master in selling. Almost never does a
home owner have any such training and experience. Thus, when major
objections of any type are raised, which the professional real
estate representative can handle, the inexperienced owner
does not know how to proceed properly. The possible sale is lost. In
addition to objections on price, buyers are certain to raise as many
objections as they can on other points, putting the home owner at a
serious disadvantage in trying to sell his home.
7. The Urgency
Situation -
When the time in which a home must be sold is limited, it is very
unwise for an owner to take any of that time to try to sell the home
himself, When he fails, which is often the case, a broker finally
selected does not have enough time to market the home properly to get
it sold, depending on the market, before the owner moves out to leave
the house vacant. A vacant house, even when redecorated, usually is
much more difficult to sell than one which is being lived in.
8. Problems on
Financing
- Even though the buyer is theoretically supposed to secure his own
financing for the purchase of a home, the financing normally is
arranged by the selling broker. Since the selling broker is placing a
great many loans, and usually through several lending institutions, he
is in a position to get a quicker and often more favorable loan than
the purchaser can on his own or working with the home owner-seller.
9. Lack of Prospect
Sources
- It is a truism in real estate selling that the more exposure a home
has to qualified buyers, the more likely there will be a quicker and
more favorable sale. Most owners are very limited in their sources for
prospects, friends and neighbors, organization bulletin board and home
owner advertising. The successful broker has a large and constantly
renewing flow of prospects from which to pre-select qualified buyer's
for the owner's home.
10. Lack of
Advertising
Exposure - The owner is
advertising one home - his own. The broker on the
other hand is advertising many homes by comparison. It is frequent that
a prospect will call a broker on one ad but buy a home other than the
one he called on first. Thus, through advertising, the broker provides
many possibilities for qualified prospects.
11. Lack of
Follow-up System - Homes are
frequently sold on second visits, which have been brought about by the
real estate representative. The broker has a follow-up system on all
prospects who haven't yet purchased a home. Usually the broker
representative accompanies prospects on inspection of other homes, and
when the situation is logical, brings the prospects back to a home
they've already seen and which seems better than anything they've
inspected. The owner can take none of these steps with only one home to
sell. Often , visitors to an owner for sale open house will refuse to
give their names to the owner so that he can follow up on them. Again,
the owner is at a distinct disadvantage.
12. If Purchaser
has Home to
Sell - A prospect may want a
home an owner is offering for sale but must sell his own home before he
can buy. In such a situation, the position of the owner is virtually
hopeless. The broker, on the other hand, can usually work a "trade"
home, so that he can buy another home that he wants.
13. Owner Expense
- The owner may incur considerable expense in even succeeding in
selling his home at a somewhat reduced price. Such expenses can include
newspaper advertising, cost of sale sign, legal fees, etc. When the
amount of the price reduction and the expenses are added up, the owner
has netted little if anything, over what he would get from a broker
sale. When he fails to make a sale these costs are pure loss. The
broker assumes, as a part of his services, the expense for advertising,
and can approve with assurances contracts an owner might have to take
up with an attorney and take the responsibility for other marketing
expenses to get the home sold within the time required.
14. Lack of Home
Selling
Experiences - Home buyers
today are usually "shoppers", which means they want to see several
homes a basis for comparison in making a decision. Here the home owner
is again at a great disadvantage. Home selling has become a profession
requiring a high degree of skill and experience. The owner, without
previous real estate experience, does not know how to show a home
professionally, to present benefits, and use closing techniques that
bring results. Thus visitors, whom the professional real estate
representative could turn into a buyer, are lost by the owner. And more
time passes without the home being sold.
15. Buyer's
Reluctance on
Inspection Details - Related
to the home showing are several details which may not at first seem of
great importance but often are. Many buyers. when they are going
through a home with an owner, are reluctant, or will not, open closet
and cupboard doors, medicine cabinets, etc, because they feel they are
intruding on the privacy of the owner. This feeling does not exist with
the impersonal real estate representative. Women are particularly
interested in closets, cupboards, and bathroom cabinets, and not
inspecting them can dampen interest and lose a sale.
16. Don't Know How
to Justify
Selling Price - Most
prospects do not make buying decisions until they feel the selling
price is right and justified. Rarely does an owner have a record of
sales of closely comparable homes in a general area as one
justification for the selling price. Nor does the owner know how to
"build up" facts and features about the home, the are, and possible
future developments that will result in a good yearly appreciation in
value, which is a significant factor in justifying the selling price.
17. Underpricing
Danger
- Owners are not familiar with often rapidly changing market
conditions, and the characteristics of the supply and demand for a
particular type homes in particular locations, as is the experienced
professional broker. As a result of such ignorance, owners do sometimes
underprice, and by the time all costs and expenses are paid,
considerably less is netted than if the sale were handled through a
broker.
18. Not at Home
Problem
- Rarely can either the husband and wife be at home virtually all the
time to receive visitors. When the visitors find nobody home often they
go on to look at other homes and do not return to the home which no one
to receive them. The real estate representative, with a key to the
home, is available to show the home at virtually any time, except at
certain hours the seller might exclude for personal reasons. When
prospects drive by, like a property from the outside, they simply take
the address and brokers telephone number from the sign, then call their
real estate sales representative to arrange for a showing.
19. Any Strangers
Have Access
to your Home - The "For Sale
By Owner" sign in the yard is an invitation to anyone to ask to see the
home. While such occurrences may be infrequent, it has happened, and
can happen, that undesirable strangers gain access to the home when the
wife is alone. There also have been instances when thieves have posed
as prospective buyers to learn what might be of value in the home,
which they can later steal when no one is home. If the sign is home
only when the husband is home, this means that good "drive-by"
prospects may be missed. The real estate representative , on the other
hand, pre-selects those who will be shown the home, making as certain
as possible that the people are legitimate home buyers. Those with
felonious or criminal intent do not take the risk of being accompanied
by a licensed representative, who later could be a witness against
them.
20. Problem
of
"Outside Lookers" - Some
potentially good prospects for a home will drive by, see the "For Sale
By Owner" sign but for some reasons might not be impressed by the
exterior appearances or nature of the property. Yet the interior
features may be just what the prospects want. The interior benefits may
considerably outweigh the negative first impressions of the exterior.
So the prospects drive on and are lost. With a broker's sign in the
yard, there is a reasonably good chance that the "drive bys" might call
the broker about the home, thus learning that the interior offers what
they really want.
21. Lack of Future
Interest
- Many buyers often feel that the owner has no future interest in them,
the real estate representative definitely does. The owner sells, moves
away and no local and personal contact can be established in case any
problems arise that were not evident at time of purchase. The buyer
knows that the real estate representative has a future interest in him
as a satisfied customer, as a source of referrals, and in the case the
buyer later has to move, in getting the selling representative for the
home. The buyer accepts far more readily the representations of the
real estate salesperson. With some buyers this knowledge or supposition
of a lack of future interest deters or prevents the buyer from
negotiating directly with the owner.
22. "Grain of Salt"
Problem
- Many buyers feel that sellers are not objective about their homes and
are emotionally involved where as the real estate representative is
not. Emotional involvement means that the owner, especially in a
typical family without serious frictions, sees everything about the
home in a more favorable light than may be justified objectively. As
one buyer once said, "You've sure got to take everything owners selling
their own homes say with a grain of salt." They see the home in the
light of what it has meant to them and not from the viewpoint of
possible buyers. The sellers have gotten used to things that a buyer
would not like. They are emotionally involved and do not see the
buyer's viewpoint. When buyers, as many do, have the "grain of salt"
attitude, the owner again is at a disadvantage in getting his home
sold.
23. The Settlement
Problem
- Once a contract is signed by seller and buyer, a complicated process
starts which leads to the date of settlement when the owner gets his
payment for the home. The process involves loan processing in which
"snags" or more serious problems can arise, the legal aspects of title
and deeds and the possible easements and other factors involving the
final transfer of property from the old owner to the new owner. These
and other maters must be coordinated on a time schedule that will
assure completion of the various steps in time for the settlement date.
The purchase must be advised on all that he must do and it must be
assured that he does what is required. Such as bringing the certified
check that will be required of him at settlement time. When concessions
are involved and the owner must fulfill certain conditions before
settlement. Such conditions must be met before settlement can take
place.
Rarely, by experience or competence can
the owner set up the necessary program and schedule that will lead to
the settlement and make sure that everything is done, when it should be
done, including preparation with the closing agent.
24. Market Age
Problem
- When the owner fails to sell his home himself as a consequence of any
of the factors listed preceding Point 23, and the home is on the market
for any fairly long period of time, it acquires what is known as
"market age." Market age is a deterrent to later selling at the proper
market price. Buyers invariably ask, "How long has this home been on
the market?" If for any lenght of time , after the exposure it may have
had when advertised, buyers tend to think something must be wrong or
the home would have been sold. Thus, they become much more objective.
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